Service Level Agreement (SLA):
Purpose: Service suitable for owners who see the value in leaving the day to day landscape management to specialists.
- Outsourcing Focus: Owners increasingly prefer to fully outsource landscape maintenance to avoid micro-management and to allow their teams to focus on core competencies.
- Tailored Landscape Maintenance Plan: Creation of a customized maintenance plan based on a thorough assessment of landscape assets (e.g., planted areas, lawns, shrub beds, hedges, trees/palms, footpaths).
- Landscape Inventory and As-Built Drawings: Professionally designed and developed landscape sites are a serious investment.
- As built drawings form the basis of tracking and managing this investment. This is quite similar to other infrastructure like MEP and other facility management.
- Landscape Inventory is reviewed every year to see track growth and loss of inventory. As the garden evolves changes to the planting inventory needs to also be updated.
- Maintenance activities are scheduled around these landscape assets.
- Owners who invest in landscape understand how a well maintained landscape adds multifold value to the property and brand.
- Schedule of Activities:
- Our expert team at groundcare will plan a detailed schedule of activities outlining the frequency of maintenance tasks.
- These tasks are based on Global Best Management Practices (BMP), with clear methodologies defining the "What" and "How" of activities.
- Weather and Growth Considerations: The contract accommodates acceptable variations due to weather conditions and plant growth.
- Owner Benefits: Relieves property owners of daily management duties, allowing focus on reviewing progress reports at their convenience. Reports can be tailored (weekly, bi-weekly, monthly).
- Landscape improvements
- Landscape sites may often have pre-existing conditions or may develop issues that cannot be resolved or improved by routine maintenance activates.
- Dedicated site supervisor from our team at groundcare will advise owners on improvements required in the landscape.
- Resource Allocation:
- groundcare manages the day to day resource planning and supervision.
- Owners get daily or weekly completed task reports.
- Resources are managed efficiently, and labour and equipment will work on multiple owner sites through the day.
